Answering the phone with a smile! It's exciting to be a key part of a progressive, leading edge practice. It's one of my jobs though to make sure that you're comfortable being here, feel welcomed, and to know what to expect with your insurance benefits. Although we can only go by the information given to us by your insurance company, we strive to ensure that you are aware of your benefits and coverage before you walk in the door. We know the technology can be overwhelming for some patients. If you have any suggestions to help us reach our goal of - 'patients first - always!' - please let me know!